jzlife_wx_affiliate/pages/ticket/ticketDetail/ticketDetail.wxml

<wxs src="../../../utils/formatFuc.wxs" module="format" />


<view class="whole-page"> 
  

	 <view class="ticket-item" >
	   <view class="ticket-top">
		  <image src="https://mall.zhaijieshi.cc/file/wx-jms/icon-ticket.png" mode="aspectFit" ></image>
			<view>{{ticket.ticketTitle}}</view>
		 </view>
		 <view class="ticket-line">
		 工单编号：{{ticket.ticketSn}}
		 </view>
		 <view class="ticket-line">
		 工单类型：{{ticket.ticketType == 0 ? '咨询' : '投诉'}}
		 </view>
		 <view class="ticket-line">
		 工单状态：
		 <van-tag type="{{typeTag[ticket.status]}}">{{ statusDesc[ticket.status] }}->{{substatusDesc[ticket.substatus] }}</van-tag>
		 </view>
		 <view class="ticket-line">
		 产生时间：{{ticket.createTime}}
		 </view>
		 <view class="ticket-line">
		 工单等级：{{levelMap[ticket.ticketLevel]}}
		 </view>
	

	 </view>
	 <view class="common-info">
	   <view class="common-title">{{ticket.ticketType == 0 ? '咨询' : '投诉'}}信息</view>
		 <view class="common-content">
			<view class="common-line">
			<view class="line-left">工单来源：</view>
			<view>{{format.filterSource(ticket.source)}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">归属技能组：</view>
			<view>{{ticket.skillGroupName}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">处理结果：</view>
			<view>{{ticket.resultName}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">最后处理人：</view>
			<view>{{ticket.updateUserName}}</view>
			</view>
			<block wx-if="{{ticket.ticketType != 0}}">
				<view class="common-line">
			<view class="line-left">客诉是否成立：</view>
			<view>{{ccResultList[ticket.ccResult]}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">责任方：</view>
			<view>{{ccResList[ticket.ccRes]}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">赔偿现金：</view>
			<view>{{ticket.fines}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">赔偿优惠券金额：</view>
			<view>{{ticket.couponAmount}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">赔偿其他金额：</view>
			<view>{{ticket.otherAmount}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">银行卡号：</view>
			<view>{{refundMethodDesc[ticket.refundMethod]}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">开户信息：</view>
			<view>{{ticket.cardNumber}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">退款方式：</view>
			<view>{{ticket.bankInformation}}</view>
			</view>
			</block>
		 </view>
		 
	 </view>
	 <view class="common-info">
	   <view class="common-title">客户信息</view>
		 <view class="common-content">
			<view class="common-line">
			<view class="line-left">客户名称：</view>
			<view>{{ticket.customer.customerName}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">客户电话：</view>
			<view>{{ticket.customer.tel}}</view>
			</view>
	
		 </view>
		 
	 </view>
	 <view class="common-info">
	   <view class="common-title">服务工单</view>
		 <view class="common-content">
			<view class="common-line">
			<view class="line-left">工单编号：</view>
			<view>{{ticket.bookSn}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">服务站：</view>
			<view>{{ticket.stationName}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">服务人员：</view>
			<view>{{ticket.servicer}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">服务时间：</view>
			<view>{{ticket.serviceTime}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">工单服务商：</view>
			<view>{{ticket.fraName}}</view>
			</view>
			<view class="common-line">
			<view class="line-left">期望改约时间：</view>
			<view>{{ticket.changeTime}}</view>
			</view>
	
		 </view>
		 
	 </view>
	 <view class="common-info">
	   <view class="common-title"> {{ ticket.ticketType == 0 ? "咨询" : "投诉" }}内容描述</view>
		 <view class="common-content">
			<view class="common-line">
			<view class="line-left">内容描述：</view>
			<view>{{ticket.ticketDes}}</view>
			</view>
			<view class="common-line" wx:for="{{consults}}" wx:key="index"> 
			<view class="line-left">
			<!-- <van-tag type="primary"> -->
			{{item}}
			<!-- </van-tag> -->
			</view>
		
			</view>
			
			<!-- 图片 -->
			<view wx:if="{{ticket.fileUrl != null&&ticket.fileUrl.length>0}}">
			<image wx:for="{{ticket.fileUrl}}" wx:key="index" src="{{item}}" mode="aspectFit" style="width:100rpx;height:100rpx;margin:0 20rpx 20rpx 0;" bindtap="preImg" data-url="{{item}}">
			</image>
			</view>

	
		 </view>
		 
	 </view>
	 <!-- 工单日志 -->
	 <view class="common-info">
	   <view class="common-title"> {{ ticket.ticketType == 0 ? "咨询" : "投诉" }}内容描述</view>
		 <view class="common-content">
	 <van-steps
  steps="{{ actions }}"
  active="{{10}}"
  direction="vertical"
/>
</view>
	 </view>


	 <view class="operate-block">
	      <view class="remark-btn" bindtap="goRemark">追加备注</view>
				<view class="handle-btn"  wx:if="{{ticket.substatus == 108 && ticket.ticketType == 1}}" bindtap="handleTicket">处理工单</view>
	 </view>





</view>