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- <wxs src="../../../utils/format.wxs" module="format" />
- <view>
- <!-- 服务单信息 -->
- <view class="service-order-new {{orderInfo.statusName=='服务已完成'?'finished-order':''}}">
- <view class="service-title">
- <view class="title-left">
- <image mode="aspectFit" src="/static/images/upgrade/order@selected.png">
- </image>
- <view wx:if="{{showjz}}">{{orderInfo.channel}}</view>
-
- </view>
- <view class="order-status">
- {{orderInfo.statusName}}
- </view>
- </view>
- <view class="service-content main-info">
- <view>服务内容</view>
- <view class="detail">{{orderInfo.goodsName}}</view>
- </view>
- <view class="service-content main-info">
- <view>服务时间</view>
- <view class="detail">{{orderInfo.bookDate}} {{orderInfo.bookTimeRange}}</view>
- </view>
- <block wx:if="{{orderInfo.channel!='盒马'}}">
- <view class="service-content main-info">
- <view>服务技能时长</view>
- <view class="detail">{{orderInfo.skillName}},{{orderInfo.serviceLength}}小时</view>
- </view>
- <view class="service-content main-info">
- <view>上门打卡时间</view>
- <view class="detail">{{orderInfo.isOndoor==1?'已打卡':'未打卡'}} {{orderInfo.ondoorTime==null?'':orderInfo.ondoorTime}}</view>
- </view>
- <view class="service-content main-info">
- <view>服务完成时间</view>
- <view class="detail">{{orderInfo.isFinish==1?'已服务':'未服务'}} {{orderInfo.finishTime==null?'':orderInfo.finishTime}}</view>
- </view>
- </block>
- <view class="service-content main-info" wx:if="{{orderInfo.unitIncreaseNumber >=1 }}">
- <view>加购内容</view>
- <view class="detail">{{orderInfo.unitDescribe}} * {{orderInfo.unitIncreaseNumber}}</view>
- </view>
- <view class="service-content main-info">
- <view>工单ID</view>
- <view class="detail">{{orderInfo.detailId}}</view>
- </view>
- <view class="service-content main-info" wx:if="{{orderInfo.leaveCountMsg!=null}}">
- <view>服务进度</view>
- <view class="detail">{{orderInfo.leaveCountMsg}}</view>
- </view>
- <!-- <view class="service-address">
- <view class="address-dot"></view>
- <view class="address-detail">
- {{orderInfo.addr}}
- </view>
- </view> -->
- <!-- <view class="service-tips">
- <view class="tips-title">注意事项:</view>
- <view class="tips-detail">注意家里有宠物,一猫一…</view>
- </view> -->
- <!-- <view class="service-provision" wx:if="{{showjz}}">
- <view>预计计提¥ </view>
- <view class="provision-amount">{{orderInfo.income}}</view>
- </view> -->
- <view class="service-tag-line">
- <view class="{{item.level==1?'tag-important':'tag-common'}}" wx:for="{{orderInfo.labelList}}" wx:key="index">{{item.resultName}}</view>
-
- </view>
- <view class="data-update">
- <view>数据更新时间:{{orderInfo.reportUpdateTime}}</view>
- <view bindtap="getDataRefresh" >点击刷新</view>
- </view>
- </view>
- <view class="customer-remark {{orderInfo.statusName=='服务已完成'?'finished-order':''}}" bindtap="tapCusRemark" wx:if="{{orderInfo.customerServiceSr&&orderInfo.customerServiceSr!=null}}">
- <view class="remark-title">
- 客户需求备注
- </view>
- <view class="remark-content">
- {{orderInfo.customerServiceSr}}
- </view>
- </view>
-
- <view class="customer-address {{orderInfo.statusName=='服务已完成'?'finished-order':''}}">
- <view class="remark-title">
- 客户预采需求
- </view>
- <view class="remark-content">
- <view class="customer-need" wx:for="{{ticketPrelist}}"
- wx:key="index">
- <view class="tag-l">
- <view class="tag-l-item">{{item.levelTwo}}</view>
- </view>
- <view class="tag-r">
- <view class="tag-r-item" wx:for="{{item.child}}" wx:for-item="items">{{items}}</view>
- </view>
- </view>
- </view>
- </view>
-
- <view class="customer-address {{orderInfo.statusName=='服务已完成'?'finished-order':''}}">
- <view class="address-title">
- <view>服务地址</view>
- <view class="right" wx:if="{{orderInfo.statusName!='服务已完成'}}" bindtap="openMap" >
-
- <image mode="aspectFit" src="https://jzmall.lifejingzhi.com/file/wx-servant/new/icon-navigation.png">
- </image>
- <view class="navi-now">立即导航</view>
- </view>
- </view>
- <view class="address-detail">
- {{(orderInfo.statusName!='服务已完成')?orderInfo.addr:'信息保护中'}}
- <text wx:if="{{orderInfo.statusName!='服务已完成'}}" data-content="{{orderInfo.addr}}" bindtap="copyNum">点击复制</text>
- </view>
- </view>
- <view class="new-operate">
- <view class="operate-left">
- <view>复购码</view>
- <view class="rebuy-code">{{orderInfo.rebuyCode}}</view>
- </view>
- <view class="operate-right" data-content="{{orderInfo.rebuyCode}}" bindtap="copyNum">
- <image mode="aspectFit" src="https://jzmall.lifejingzhi.com/file/wx-servant/new/icon-finger.png">
- </image>
- <view class="operate-text">点击复制</view>
- </view>
- </view>
- <view class="new-operate" wx:if="{{orderInfo.channel!='盒马'}}">
- <view class="operate-left">
- <view>补差</view>
- </view>
- <view class="operate-right" bindtap="supplyCode" data-bookno="{{orderInfo.detailId}}">
- <image mode="aspectFit" src="https://jzmall.lifejingzhi.com/file/wx-servant/new/icon-finger.png">
- </image>
- <view class="operate-text">发起补差</view>
- </view>
- </view>
- <view bindtap="supplyRecord" data-bookno="{{orderInfo.detailId}}" class="supply-board" wx:if="{{orderInfo.channel!='盒马'}}">
- <image mode="aspectFit" src="https://jzmall.lifejingzhi.com/file/wx-servant/new/icon-supply-record.png">
- </image>
- <view>查看补差记录</view>
- </view>
- <view class="new-operate" wx:if="{{orderInfo.channel!='盒马'}}">
- <view class="operate-left">
- <view>企微</view>
- </view>
- <view class="operate-right" data-channel="{{orderInfo.channel}}" data-id="{{orderInfo.detailId}}" bindtap="getQrCode">
- <image mode="aspectFit" src="https://jzmall.lifejingzhi.com/file/wx-servant/new/icon-finger.png">
- </image>
- <view class="operate-text">加企微</view>
- </view>
- </view>
- <view class="new-operate" wx:if="{{orderInfo.isHwAuth}}">
- <view class="operate-left">
- <view>认证</view>
- </view>
- <view class="operate-right" data-channel="{{orderInfo.channel}}" data-id="{{orderInfo.servantId}}" bindtap="getServantDetail" >
- <view class="operate-text1" >点击亮码</view>
- </view>
- </view>
- <view class="bottom-wrapper">
- <view class="bottom-operate">
- <image mode="aspectFit" src="https://jzmall.lifejingzhi.com/file/wx-servant/new/contact-cus.png" data-mobile="{{orderInfo.userPhone}}" bindtap="makeCall" wx:if="{{orderInfo.canOperateMap.canContract}}">
- </image>
- <image mode="aspectFit" src="https://jzmall.lifejingzhi.com/file/wx-servant/new/contact-cus-disable.png" wx:else>
- </image>
- <view class="operate-btn" wx:if="{{orderInfo.canOperateMap.ondoor}}" bindtap="arriveCusNew">
- 我已到户
- </view>
- <view class="operate-btn" wx:if="{{orderInfo.canOperateMap.canAcceptance}}" bindtap="goCusCheck">
- 邀请验收
- </view>
- <view class="operate-btn" wx:if="{{orderInfo.canOperateMap.preCheck}}" bindtap="goPre" data-id="{{orderInfo.preResultData.id}}" data-bookNo="{{orderInfo.preResultData.bookNo}}" data-userPhone="{{orderInfo.preResultData.userPhone}}">
- 发起预检
- </view>
- </view>
- </view>
- <view class="box-wrapper" wx:if="{{workerNotice.length>0}}">
- <image src="https://jzmall.lifejingzhi.com/file/wx-servant/course-tips.png" mode="aspectFit"></image>
- <view class="msg-box">
- <!-- vertical="true" -->
- <swiper class="swiper-container" autoplay="true" circular="true" interval="3000">
- <block wx:for="{{workerNotice}}" wx:key="index">
- <!-- 3 <navigator url="/pages/upgrade/messageList?title={{item.url}}" open-type="navigate"> -->
- <swiper-item>
- <view class="msg-item">
- <view class="content-wrapper">
- <view class="msg-content">{{item}}
- </view>
- </view>
- </view>
- </swiper-item>
- <!-- 7 </navigator> -->
- </block>
- </swiper>
- </view>
- </view>
- <!-- 服务工单 -->
- <!-- <view class="service-order">
- <view class="service-title">
- <view class="ser-title-left">
- <image mode="aspectFit" src="/static/images/upgrade/order@selected.png"></image>
- <view>服务工单</view>
- </view>
- <view class="ser-title-right">
- <image mode="aspectFit" src="/static/images/upgrade/icon-hm.png" wx:if="{{!format.indexOf(bookOrderInfo.bookTradeNo,'JZ')}}"></image>
- <view>{{bookOrderInfo.channel}}</view>
- </view>
- </view>
- <view class="related-info">
- <view class="column">
- <view class="title">相关信息</view>
- <view>客户剩余总服务次数:{{bookOrderInfo.cusRemain}}次</view>
- </view>
-
- <view class="notice" wx:if="{{bookOrderInfo.rebuySpeach!=''}}">
- <image mode="aspectFit" src="/static/images/upgrade/icon-alert.png"></image>
- <view>
- {{bookOrderInfo.rebuySpeach}}
- </view>
- </view>
- <view class="row">服务内容:{{bookOrderInfo.goodsName}} </view>
- <view class="row">客户信息:{{bookOrderInfo.syncTag}} {{bookOrderInfo.cusStatus}} </view>
-
- <view class="row">订单类型:{{bookOrderInfo.itemType}}</view>
- <view class="row">此次服务进度:{{bookOrderInfo.serviceProcess}}</view>
- </view>
- <view class="service-info">
- <view class="order-num">
- <view>服务单号:{{bookOrderInfo.bookTradeNo}}</view>
- <image src="/static/images/upgrade/icon-copy.png" mode="aspectFit" class="copy-img" bindtap="copyNum" data-bookno="{{bookOrderInfo.bookTradeNo}}"></image>
- </view>
- <view class="row service-status">
- <view>当前状态:{{bookOrderInfo.status}}</view>
- <view class="invite-comment" wx:if="{{bookOrderInfo.canEval}}">可邀评</view>
- <view class="hp-wrapper" wx:if="{{bookOrderInfo.evalType=='好评'}}">
- <image src="/static/images/upgrade/icon-hp.png" mode="aspectFit" class="hp-img"></image>
- <text>好评</text>
- </view>
- <view class="cp-wrapper" wx:if="{{bookOrderInfo.evalType=='差评'}}">
- <image src="/static/images/upgrade/icon-cp.png" mode="aspectFit" class="cp-img"></image>
- <text>差评</text>
- </view>
- </view>
- <view class="row">服务时间:{{bookOrderInfo.startTime}} - {{bookOrderInfo.endTime}}</view>
- <view class="column">
- <view>客户手机:{{bookOrderInfo.maskUserPhone}}</view>
- <image src="/static/images/upgrade/icon-phone1.png" mode="aspectFit" class="callup-img" bindtap="callUp" data-phone="{{bookOrderInfo.userPhone}}" wx:if="{{bookOrderInfo.status=='待上门'}}" data-status="{{bookOrderInfo.status}}"></image>
- </view>
- <view class="address">
- <view>服务地址:</view>
- <view class="detail">{{bookOrderInfo.addr}}</view>
- <image src="/static/images/upgrade/icon-map1.png" bindtap="openMap" data-status="{{bookOrderInfo.status}}" data-lnglat="{{bookOrderInfo.addrDetail}}" data-address="{{bookOrderInfo.addr}}" wx:if="{{bookOrderInfo.status=='待上门'}}"></image>
- </view>
- <view class="row">客户备注:{{bookOrderInfo.cusremark}}</view>
- </view>
- <view class="operate-block">
-
- <view class="{{bookOrderInfo.status=='待上门'?'':'disable'}} operate-item" bindtap="arriveCus" wx:if="{{!format.indexOf(bookOrderInfo.bookTradeNo,'JZ')}}">
- <image src="{{bookOrderInfo.status=='待上门'?'/static/images/upgrade/icon-wydm.png':'/static/images/upgrade/icon-wydm2.png'}}">
- </image>
- <view>我已到门</view>
- </view>
- <view class="{{bookOrderInfo.status=='待履约'||bookOrderInfo.status=='已预约'?'':'disable'}} operate-item" bindtap="finishOrder">
- <image src="{{bookOrderInfo.status=='待履约'||bookOrderInfo.status=='已预约'?'/static/images/upgrade/icon-fwwc.png':'/static/images/upgrade/icon-fwwc2.png'}}">
- </image>
- <view>服务完成</view>
- </view>
- <view class="operate-item" wx:if="{{preResultData.status==0}}" bindtap="goPre" data-id="{{preResultData.id}}" data-bookNo="{{preResultData.bookNo}}" data-userPhone="{{preResultData.userPhone}}">
- <image src="{{false?'/static/images/upgrade/icon-detail2.png':'/static/images/upgrade/icon-detail.png'}}">
- </image>
- <view>品类预检</view>
- </view>
- <view class="{{false?'disable':''}} operate-item" bindtap="goProblemList">
- <image src="/static/images/upgrade/icon-ycbb.png">
- </image>
- <view>异常报备</view>
- </view>
- </view>
- </view> -->
- <van-tabs active="{{ activeTab }}" color="#09afff" bind:change="onTabChange" id="tabs">
- <van-tab title="问题工单" name="1"></van-tab>
- <!-- <van-tab title="补差记录" name="3"></van-tab> -->
- <van-tab title="预检单" name="2" wx:if="{{orderInfo.pl}}"></van-tab>
- </van-tabs>
- <!-- 问题工单 -->
- <view class="ticket-list" wx:if="{{activeTab==1}}">
- <view class="ticket-item" wx:for="{{ticketList}}" wx:key="index">
- <view class="ticket-top">
- <view class="top-left">
- <image src="/static/images/upgrade/icon-wtgd.png" mode="aspectFit"></image>
- <view wx:if="{{item.ticketType==1}}">问题工单</view>
- <view wx:if="{{item.ticketType==0}}">报备工单</view>
- </view>
- <view class="top-right">
- <image src="/static/images/upgrade/icon-hm.png" mode="aspectFit" wx:if="{{!format.indexOf(orderInfo.detailId,'JZ')}}"></image>
- <view>{{item.channel}}</view>
- </view>
- </view>
- <view class="ticket-content">
- <view>工单类型:{{item.ticketTypeStr}}</view>
- <view>工单状态:{{item.statusDesc}}</view>
- <view>工单时间:{{item.createTime}}</view>
- <view>关联单据:{{item.relationBookTradeNo}}</view>
- <view>最新进度:</view>
- </view>
- <!-- 进度 -->
- <view class="prorgress">
- <view class="progress-dot"></view>
- <view>{{item.content}}</view>
- </view>
- <view class="progress-tip">
- {{item.processTime}}
- </view>
- <!-- wx:if="{{item.ticketType==0&&item.source=='SS'}}" -->
- <view class="ticket-bottom">
- <!-- wx:if="{{item.status!=2&&item.status!=3&&item.statusDesc!='处理中-升级'}}" -->
- <view class="operate-item" bindtap="goUrge" data-sn="{{item.ticketSN}}" wx:if="{{item.status!=2&&item.status!=3&&item.statusDesc!='处理中-升级'}}">
- <image src="/static/images/upgrade/icon-hurry.png" mode="aspectFit"></image>
- <view>催促办理</view>
- </view>
- <!-- wx:if="{{item.status==2&&item.isCommented==false}}" -->
- <view class="operate-item" data-id="{{item.ticketId}}" data-sn="{{item.ticketSN}}" bindtap="goComment" wx:if="{{item.status==2&&item.isCommented==false}}">
- <image src="/static/images/upgrade/icon-detail.png" mode="aspectFit"></image>
- <view>评价过程</view>
- </view>
- <!-- wx:if="{{item.status==1}}" -->
- <view class="operate-item" bindtap="goCancel" data-sn="{{item.ticketSN}}" wx:if="{{item.status==1}}">
- <image src="/static/images/upgrade/icon-cancel.png" mode="aspectFit"></image>
- <view>取消报备</view>
- </view>
- </view>
- </view>
- </view>
- <!-- 预检单 -->
- <view wx:if="{{activeTab==2}}">
- <view class='book'>
- <view style="border-bottom:0.5rpx dashed #999">
- <view class="status">{{preResultData.status==0?'未预检':'已预检'}}</view>
- <view class="bookname">工单号:{{preResultData.bookNo}}</view>
- <view class="address">服务地址:{{preResultData.stationName}}-{{preResultData.address}}</view>
- <view class="serviceTime">预约时间:{{preResultData.serviceTime}}</view>
- <view class="serviceTime" wx:if="{{item.status==1}}">服务时间:{{preResultData.createTime}}</view>
- <view class="goodsname">客户名称:{{preResultData.userName}}</view>
- </view>
- <!-- 预检项目 -->
- <view class="content" wx:for="{{preResultData.items}}" wx:for-item='detail' wx:key='*this'>
- <view class="category">服务项:{{detail.categoryName}}</view>
- <view class="device">
- {{detail.deviceName}}
- <span wx:if="{{detail.positionName}}">(</span>
- <span>{{detail.positionName}}</span>
- <span wx:if="{{detail.positionName}}">)</span>
- </view>
- <view class="problem">
- <view class="item" wx:for="{{detail.problemsName}}" wx:for-item='problem' wx:key='*this'>{{problem}}</view>
- <view class="item" wx:if="{{detail.memo}}">备注:{{detail.memo}}</view>
- </view>
- <view class="problem">
- <image class="img" src="{{pic}}" wx:for="{{detail.picUrls}}" wx:for-item='pic' wx:key='*this' />
- </view>
- </view>
- <view class="tool">
- <!-- <button class="btn" bindtap="openMap" data-lng="{{item.lng}}" data-lat="{{item.lat}}" data-address="{{substring(item.stationName,1,2)+item.address}}">地图</button> -->
- <button class="btn" data-mobile="{{preResultData.userPhone}}" bindtap="makeCall">联系客户</button>
- <!-- <button class="btn" wx:if="{{preResultData.status==0}}" style="color:darkred" bindtap="goPre" data-id="{{preResultData.id}}"
- data-bookNo="{{preResultData.bookNo}}" data-userPhone="{{preResultData.userPhone}}">去预检</button> -->
- <button class="btn" bindtap="editPre" data-bookno="{{preResultData.bookNo}}" wx:if="{{format.substrDate(preResultData.createTime)==today}}">修改</button>
- </view>
- </view>
- </view>
- </view>
- <van-overlay show="{{ myqr_show }}" bind:click="onClickHide">
- <view class="myqr">
- <view style="text-align:center">
- <image class="cancel" src="/static/images/cancel.png" bindtouchstart="qrtouchstart"></image>
- <span style="font-size: 16px;color: #333;margin-top: 30rpx;font-weight:600">评价报备处理</span>
- </view>
- <view style="text-align:center;margin:0rpx auto">
- <view class="star">
- <view style="line-height: 70rpx;font-size: 32rpx;color: #333;">总体:</view>
- <image wx:for="{{comments.stars}}" wx:key="id" src="{{item.checked?item.imgSelected:item.img}}" data-level="{{item.level}}" bindtap="clickStar"></image>
- <view style="line-height: 70rpx;margin-left:10rpx;color: #333;">
- {{comments.selectedDes}}
- </view>
- </view>
- <view style="margin:10rpx 0;padding: 5rpx 0;height: 322rpx;">
- <textarea class="comment-txt" bindinput="bindCommentRemark" value="{{comments.comment}}" placeholder='请输入处理速度、结果等'></textarea>
- </view>
- </view>
- <view style="text-align: center;display: flex;justify-content: center;margin:20rpx">
- <view class="btn" bindtap="goSaveCommnet">提交</view>
- </view>
- </view>
- </van-overlay>
- <van-overlay show="{{ remarkTipsShow }}">
- <view class="refund-order-overlay">
- <view class="refund-order-dialog">
- <view class="refund-dia-title">客户需求备注</view>
- <view class="refund-dia-tips">
- {{orderInfo.customerServiceSr}}
- </view>
- <view class="dia-btn-wrapper">
- <view class="dia-cancel-btn" bindtap="goIm">联系在线客服</view>
- <view class="dia-conf-btn" bindtap="readRemark">收到已读</view>
- </view>
- </view>
- </view>
- </van-overlay>
- <van-overlay show="{{ issueTipsShow}}">
- <view class="refund-order-overlay issue-overlay">
- <view class="refund-order-dialog">
- <view class="refund-dia-title">异常</view>
- <view class="refund-dia-tips">服务时间尚未开始,您确定要开始服务吗?请和客户确认后报备</view>
- <view class="dia-btn-wrapper">
- <view class="dia-cancel-btn" bindtap="hideIssue">返回</view>
- <view class="dia-conf-btn" bindtap="exceotionConf">确认并报备</view>
- </view>
- </view>
- </view>
- </van-overlay>
- <issue-mov pageX="500" pageY="900" issue="{{orderInfo.detailId}}"></issue-mov>
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